Residential Customer Service
- Request/Change Service
- Bulk Item Pick-Up
- Service Questions
Have a residential question? Please call our residential customer service department.
By Phone: (918) 582-1147
Existing Customer? Pay My Bill
Mailing address:
American Waste Control, Inc
PO BOX 21054
Tulsa, OK 74121-1054
Great for home clean-up or renovation projects.
Check-out our home recycling FAQ, and ask an expert.
Holiday Schedule
American Waste Control picks up on all major holidays with the exception of Thanksgiving Day, Christmas Day and New Year’s Day.
For additional questions regarding holiday pickups please call our customer service department at (918) 582-1147 for residential customers and (918) 446-0023 for commercial customers.
Residential Holiday Trash Schedule
If the holiday falls on a weekday during the weeks of New Year’s, Thanksgiving, or Christmas, the pick-up schedule will shift one day for the holiday and all the following days that week to accommodate the disruption in scheduling.
For example, if a holiday falls on a Monday:
Those with Monday collection will receive service on Tuesday.
Those with Tuesday collection will receive service on Wednesday
Those with Wednesday collection will receive service on Thursday
Those with Thursday collection will receive service on Friday
Those with Friday collection will receive service on Saturday
NOTE: If a holiday falls on a Tuesday, Monday will have regular service but households with Tuesday – Friday service will be shifted one day to accommodate the holiday.
Routed Commercial Permanent Service
If your trash pickup day falls on Thanksgiving, Christmas or New Year’s Day missed pickup will be made up either the day before or the day after the regular day.